How can we help?
Live chat and the phone line are staffed during the hours shown below. Everything else is one click away.
Frequently asked questions
Shipping, returns, comfort, fabric and ordering — answered in full.
Quick answers
Tracking details are emailed as soon as your order is dispatched, usually within two business days of ordering. If nothing has arrived after three business days, message us with your order number.
Message us with your order number. For a warranty claim, include a couple of photographs of the issue. We confirm what happens next, usually within two business days.
Photograph the damage and the box it came in, then send both to us with your order number. We ship a replacement module free of charge.
Yes, in all four colours and for every module type. You can also subscribe to an annual cover refresh so a fresh set arrives automatically.
Tell us what you need
We reply within one business day.
